STPT points of sale personalize and issue the first card free of charge to any applicant based on the necessary documents provided for in the Protocol for granting facilities to certain categories of citizens of Timisoara municipality concluded between Timisoara City Hall and STPT. The card is then loaded with a travel ticket from the STPT tariff offer.

Yes, the seller is required to issue a receipt upon purchase of the subscription and upon its recharge. Request the receipt and keep it until the next recharge.

The system requires entering data from a computer keyboard, personalizing the card using a printer, writing data to the card's memory, printing a fiscal receipt, and scanning supporting documents brought by the customer. All these procedures extend the waiting time at the points of sale, but it must be taken into account that for subsequent recharges (extensions of the subscription validity) the operation will be much faster.

The card is reloadable. All STPT points of sale have the possibility of reloading the card with any of the travel titles that the applicant can benefit from at that time (see the tariff offer here) .

The following verification methods are currently available: 1. On the validator by pressing the “i” consultation key and bringing the card close to the interaction area with the validator 2. At any of the points of sale, the card can be requested to be verified by the STPT staff. 3. Consulting the fiscal receipt issued upon sale of the travel ticket Three days before expiration at the validation action, the time remaining until expiration will be displayed on the validator

In the event of damage to the card so that it can no longer interact with the validators (the card cannot be read), this is the way to demonstrate the validity of the travel document on the spot during the control. The fiscal receipt presented at the control will also be accompanied by the card, even if it is damaged.

Theoretically and practically, there is no imposed time limit, the subscription can be recharged at any time.

In case of loss, theft or damage, the incident must be reported to the specialized counter located at the company's headquarters. (Blv. Dambovita 67) Cardul furat, pierdut sau distrus va fi imediat inregistrat in Lista Neagra. 

It represents a history of stolen, destroyed, lost, invalidated cards by the system operators. These cards will be rejected by the validators when attempting to validate, so a person who holds a stolen card will not be able to travel with it.

The control teams block the validators at the start of the control by switching them to control mode, visible on the validators' displays. The teams will also be equipped with portable control devices with which they will be able to see whether the card has been validated, the validity period and the line(s) on which it is valid. In control mode, this information is also displayed on the validator, which has the role of a fixed control device.

According to HCL 531 /16.12.2008 “… Beneficiaries of discounts and freebies who hold cards issued by STP. Timişoara will be required to validate their cards when boarding public transport. Failure to validate their cards when boarding public transport is sanctioned similarly to traveling without a valid travel document and is considered fraudulent travel, with the sanctions provided for by the Local Council Decisions and legal provisions being applied.”

Validation is done by bringing the card close to the marked area on the validator and holding it for a few seconds (not on its screen). The result of the validator card test will be signaled by sound and displayed on the validator screen. The antenna built into the validator allows reading the data on the card without physical contact between it and the device. In this way, the card can be read, for example, from inside a wallet, purse, without having to remove it from it. Transactions between the validator and the card are made starting from a distance of 5 cm, but for a faster exchange of information it is useful to touch the card on the marked area. For details, watch the Demo running on each validator. Validarea cardului se face la fiecare urcare in vehicul.